After experimenting with various chatbots, I've learned what works and doesn't. Some of the previous bots I tried didn't work properly and had javascript issues. Others were bloated with extraneous features that made them clumsy or slow. Maxbot is simple to configure and runs quickly. I like the ability of the application to be trained based on new user input. I try to include all of the scenarios that come to mind, but there is always one that I haven't considered. Maxbot also contributes to this. A fantastic tool at a fantastic price.