for Customer Support

sometimes appears on desktop and mobile, and sometimes it doesn't."

Author response

Hi Yuliethcruz,

Thank you for bringing this to our attention.

It sounds like the issue may be intermittent, possibly related to a cache issue. We’ll look into it further to identify the cause and ensure a consistent experience across both desktop and mobile. If you could give us the opportunity, we’d be happy to resolve it for you.

For further assistance, please contact our technical support team at ninjateam.org/support. We’ll investigate the issue right away and work to fix it as quickly as possible.

Looking forward to hearing back from you.

Many thanks!

Mia

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