I purchased a script from this seller on CodeCanyon. Unfortunately, the original code I received did not work as expected. I contacted the seller, and they responded by providing me with a replacement code. The replacement was delivered quickly, and it is working fine so far.
I appreciate that the seller took responsibility and offered a solution instead of ignoring the issue. This shows they care about their customers and stand behind their products. I did not request a refund since the replacement code is functional.
For other buyers: if you encounter any issues, reach out to the seller first — they seem willing to replace or fix the code. Always make sure to test the new code immediately for your own safety.